Successfully make the right appointment!

Offer management

Offer Management

Offer management starts as soon as you have a vacancy need. Think of it from a customer experience point of view to help make the transition easy.

Green Light 

Ensure that the requisition to recruit and eventual offer are fully signed off before speaking to agencies/candidates or advertising. This will help create a smooth and positive customer experience.

Get Your Thinking Straight

Whenever possible work out the exact profile you want.

Take your time in developing the role specification - this is often seen as unnecessary but can really help you and your team define exactly who you're looking for. This will also allow you and your agency to be targeted in who’s approached and enable you to give candidates clarity around what they're applying and interviewing for. 

Define the Process 

Work out from the start what stages you need to put in place to make an offer to a successful candidate. Who needs to be involved with the interview? What tests and assessments are needed?

People will accept a number of stages when they expect it from the start. Unexpected additional stages can be frustrating, or even worse, they can leave people thinking there are doubts about how good a fit they are. Remember their customer experience is also important! 

Set Expectations 

Only advertise or instruct agencies on salary levels you can definitely offer. Advertising to the top of a band that can’t actually be offered is misleading and can lead to numerous challenges further down the road.

Everyone Wants to Feel Wanted 

Recruitment is a competitive market and there is nothing wrong with letting people know you want them. It’s important to show this in your actions and communication. Communicate quickly, frequently and transparently. Move diaries to meet people and put the effort in to encourage a candidate to interview with you. 

Strike While the Iron is Hot

When you find the right person do not hesitate to offer - move quickly. This is again why it’s important to have everything signed off before offering a person a position.

Good people tend to have several interviews in play, beat the competition by not only moving quickly but making the person feel wanted - it counts! How good would you feel to hear back within 24 hours of an interview "We like you. We’ve moved quickly to make you an offer. We’d love you to join us!"

Remember You are Being Interviewed Too!

Don’t forget to sell your business and the role to the applicant! Good people will have multiple options, you need to stand out. Give plenty of time for the candidate to quiz you and have all their concerns or questions answered. This will clear the way for a smooth and positive offer experience.

Ask for Confirmation

It’s particularly important to check and recheck salary/package expectations along with any concerns or further questions at every stage of the process. This will help avoid any unwanted surprises! 

You'll be in good stead if you take the time to define your entire process. Put yourself in the candidate’s shoes!

QD are experts at running effective recruitment campaigns – please make contact us on 0117 363 6060 and see how we can help.